About the Company
Patty's Floral Designs, Inc. proudly serves the Honolulu area. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is always friendly, courteous and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. We are located close to Kahala, Waikiki, The University of Hawaii and Chaminade University.
Let Patty's Floral Designs, Inc. be your first choice for flowers.
Patty's Floral Designs, Inc.
3133 Waialae Ave., #5
Honolulu, HI 96816
Our shop is open from 8:30 a.m. to 4:30 p.m., Monday through Saturday.
We are closed on Sundays.
To help assure on-time delivery during the busy holiday season, it is recommended to place your order at least 12 days prior to the following major holidays as we book up very quickly: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, President's Day, Independence Day and Labor Day.
For major flower holidays such as Valentines and Mother's Day Holidays, placing your orders 1 month prior is highly recommended.
Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, President's day Easter, Memorial Day, Father's Day, Independence Day and Labor Day.
We gladly accept the following payment options:
- American Express
Our delivery service covers majority of the HONOLULU area including zip codes: 96813, 96814, 96815, 96816, 96821, 96822, 96825, 96826.
We do not deliver to Military bases or Tripler Hospital due to strict security measures.
We specialize in the following services:
- Custom Floral Arrangements and Decor
- Special event decorations
- Bridal bouquets, Attendant bouquets, hair flowers, Groom and Groomsmen Boutonnieres, Arbor decor, Aisle flowers & decorations, Centerpieces, Reception decorations
- Standing sprays, Sympathy arrangements, Casket pieces, Urn table arrangements
- European planter gardens in baskets
- Contemporary and traditional arrangements
- High-style floral arrangements
- Gourmet fruit and goodie baskets
- Large Selection of fresh flowers
- Spring flowers
- Exotic tropical flowers
***Holiday Floral Arrangement Orders***
Our website pictures are just samples you can select from to give us an idea of what style and look you have in mind. As each piece is custom created,our designers are given creative freedom in selecting the freshest product available and adding in their own personal touch to each design. Therefore, the arrangement you select will not look exactly like the picture.
Custom orders (specific requests and items pictured on our website) must be placed at least 15 days prior to any major holiday.
If you have any questions or need more information, please call us directly at 808-732-5728. We're always here to serve you and make your flower-sending experience a pleasure.
Our e-mail address is: firstname.lastname@example.org
Please do not place delivery orders through our e-mail. It is only for inquiries and correspondances.
A local delivery fee of $17.50-25.00 will be added to each order depending on delivery zip code. An additional service fee of $3.00 is required for all hotels, shopping malls, and hospital deliveries. Delivery fees subject to change during peak holiday times.
There is a $5.00 web order transmission fee for all orders that come through the internet, if your order is called into our shop there is no additional transmission fee.
**Requests for AM deliveries CANNOT be made, deliveries will be completed during a normal business day. Please call our shop to inquire about any special request to see if it can be accomodated.
**Delivery charges for weddings and special events will be determined after consultation.
****Rush orders or VIP delivery service charges will vary starting from $35.00 and up with authorization from store manager.
Our delivery service includes majority of the areas of HONOLULU: Hawaii Kai, Kahala, Aina Haina,Diamond Head,Kapiolani, Palolo, Moiliili, Makiki, Waikiki, University, Downtown, Kalihi. ***Delivery fees for zones outside of our local area may vary.***
It is highly recommended to place your order at least a couple days prior to the delivery date to assure your order has a place on our delivery route. If you are requesting a pictured item from our website, ordering a week prior will give our buyers more time to order specialty flowers from our wholesalers. Substitutions may need to be made if an item is not available.
For same day deliveries, please to call our shop to inquire if your delivery can be placed onto our delivery route. Same day deliveries will only be accepted as open designer choice orders so that we can complete your delivery in a timely manner. We highly recommended to order our Deal of the Day for quickest service , value , size and design creativity! We always welcome your phone call as we may be able to fit day of orders into our delivery schedule!
For holiday deliveries, please place your orders 12 days before the delivery date so we can accomodate your orders.
We do not accept deliveries requested to be sent at specified times of day. Please contact shop directly to see if accomodations can be made. An extra VIP delivery fee will be charged for special delivery requests with manager's approval.
Phone numbers are required for all recipients. If a re-delivery attempt is required, an additional delivery fee will be charged.
We are unable to make deliveries on Sundays, as we are closed. Sending your delivery earlier is always nice especially if it is for a birthday or anniversary!
Delivery fees are subject to change during peak Holiday Season Our delivery service is in the city of Honolulu ONLY.
We DO NOT service Pearl Harbor and Hickam Air Force Base and Tripler Hospital due to strict security requirements.
We DO NOT service the following areas: Windward (Kailua, Kaneohe), West Side (Kapolei, Ewa Beach, Waianae, Waipahu) Central (Mililani, Wahiawa, Schofield) or North Shore (Kahuku, Laie, or Hauula).
If you are unsure if we service a certain area, please contact our shop directly. For orders that are ordered through our website for areas that we do not service we will try to forward to another florist, if none is able to accept the order, your order will be rejected through e-mail and phone number provided. We will not be reponsible for non-contact if the phone # and e-mail provided is not accurate. Please note, orders are not processed on your credit card till we accept and verify that we service the area requested or can find a florist that can make the delivery for you.
Here at Patty's Floral Designs, our floral designers pride themselves on high style freelance floral arrangements and would rather not be confined to follow a pictured item. We highly recommend ordering "deal of the day" or "designer's choice" arrangements for a one-of-a-kind custom creation. By ordering the deal of the day, you will recieve the most value, creativity and size for the amount spent.
Being that we are located in Hawaii, substitutions may be necessary to create your bouquet due to the seasonal availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of containers vases and baskets will be necessary due to availabilty.
In single-flower arrangements, such as an all rose bouquet, tulips or orchids, we will make every attempt to match the flower type, but may substitute with another color.
Since everything is flown in from overseas, if ordering pictured items, it is best to place your order 1-2 weeks in advance so we may pre-order the pictured flowers from our wholesalers ahead of time, if in season. If your order is placed the day before or day of a delivery, our designers will make appropiate substitutions so that we can deliver your order in a timely manner.
The pictures on our website gives us an idea of the style of a design you have in mind. Everything we create is custom made with the freshest flowers available with our designers adding in their own special flare. Therefore, the arrangement will not look exactly the same.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.